"Received this shirt with a HUGE black, sticky tar like spot right on and next to the collar. How it made it out of the warehouse is beyond me. And it didn't come with a return form, so I have to now print one out myself and pay to send it back. When I called customer service to see if they'd like to correct the situation and send me a pre-paid return package I was on hold a LONG time. It offered for me to hang up and get a call back - which I did and the NEVER received. VERY POOR CUSTOMER SERVICE. Will NOT ever order online again."